Skipton Building Socety has partnered with engagement platform provider Eligible to encourage earlier borrower engagement ahead of mortgage renewal. Through the partnership, the mutual will use timely, data-driven engagement to help borrowers understand their options before their mortgage term expires. Skipton Building Society will aim to reach borrowers earlier and more proactively, to reduce uncertainty and improve retention, as well as the experience for borrowers and brokers. Charlotte Harrison, CEO of home financing at Skipton Building Society, said: “Providing clear and timely information is an important part of supporting our members. Sponsored First-time buyer knowledge gaps – and where brokers can help Sponsored by Aldermore“This partnership is about giving borrowers clear, timely information at the moments that matter most, while helping Skipton deliver a more efficient and joined-up renewal experience at scale.”