Spend Matters analysts compare procurement technologies, including AI capabilities, what they do and why it matters as their core competency. What has changed is not just the volume of AI claims, but how intelligence is being applied inside procurement tech platforms. Instead, we are typically asked, “Whose AI agents are better?” because that has already been decided as the main driver behind the decision. And there must be an orchestration layer or agent that decides which specialized agents to trigger and when. Overall, we would advise against making the ‘best agents’ question the primary factor during software selection.