Now, it’s spam calls that make us want to reach through the wires and throttle the person – or bash the machine – on the other end. What’s worse is when legitimate businesses get tagged with the dreaded Spam Risk label, sometimes without even knowing it. Once a number is flagged as Spam Risk, calls may be labeled, diverted to voicemail or ignored altogether – regardless of whether the call itself is legitimate. Spam Risk labeling creates an invisible barrier between businesses and the people they’re trying to reach. For more information about remediation and how your business can avoid the Spam Risk label, SharpenCX offers a free, practical guide in its Sharpen Studio resource library.