SDKA has appointed its sixth customer-facing underwriter James Holehouse. Holehouse joins from Salboy where he held the position of development manager from January 2018. In his new role, Holehouse will work with both brokers and direct business applicants from initial application through to completion, as well as dealing with surveyors and legal professionals to ensure every deal is completed to all stipulated requirements and timeframes. He will report directly to deputy head of underwriting Alex Swan. SDKA managing director Kunal Mehta says: “Service is everything, and to constantly meet our service level agreements we need a team that is focused on people.