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ServiceNow embeds Anthropic Claude as its default Build Agent model
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How I use AI to boost productivity and revenue | CIO
ServiceNow Build Agent has a new default AI model: Anthropic’s Claude.
ServiceNow will also use Claude to power other application development workflows and is building agentic workflows combined with Claude for industries such as healthcare and life sciences.
The collaboration deepens the integration between Claude and Build Agent so that professional developers can create more complex agentic workflows that “reason, act, and execute autonomously,” ServiceNow said, adding that it will enable customers to create their own agentic workflows or extend ServiceNow’s out-of-the-box automation with what it described as “enterprise-grade oversight.”ServiceNow is also collaborating with OpenAI on automation and speech-to-speech technology, it announced last week.