HOME AND DIY RETAIL NEWSToolstation launches new small format store conceptToolstation has launched a new small store format that offers customers a faster, more convenient way to shop. The store features in-store self-service kiosks, allowing customers to skip the queues, browse the full Toolstation range, and place orders for collection at the counter. Lakhvir Sanghera, Toolstation’s managing director, said: “Our Toolstation GO stores combine seamless technology with the unrivalled service and knowledge of our colleagues. “This new format delivers a quick and convenient shopping experience without compromising the high level of service that customers know and trust Toolstation for. “We know how busy and time constrained tradespeople can be, and this smaller and more flexible store format means we will be able to open in different locations to our traditional stores.”