Canadian retailers are confronting a fundamentally different supply chain environment where past operating models no longer work, according to Gary Newbury, an expert in end-to-end retail supply chain networks. Newbury says many retailers are still relying on systems and processes designed for a far simpler, pre-2019 world. According to Newbury, supply chain cost should be treated as a design issue. Sustainable cost control, he notes, requires re-engineering how goods flow through the network, not simply cutting headcount or squeezing vendors. Overall, Newbury emphasizes that supply chain resilience is now a strategic imperative for Canadian retail.