The Federal Communications Commission has launched an investigation into the major Verizon outage that occurred earlier this month and caused numerous customers to lose cell access. It’s why the FCC is investigating the impact including on public safety services and hospitals. Was Verizon’s public communication about the outage appropriate, timely, and effective? What effect did the outage have on consumers’ ability to contact emergency services, ability to contact family members, and personal activities?" Back in 2024, the FCC launched a similar investigation into an AT&T outage that lasted for at least 12 hours.