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Kudos to Hong Kong police negotiators for listening and saving lives
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South China Morning Post
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What makes the Hong Kong PNC a global benchmark is its rare willingness to bridge the gap between law enforcement and academia.
By building empathy and rapport, they guide the individual from a state of overwhelming emotionality back to a state of rationality.
This shift allows a person to choose life, rather than seek a permanent tragic solution to a temporary crisis.
A life saved on a ledge can only be sustained through long-term psychiatric and social support.