NYCHA residents in Far Rockaway trying to cope without heat, hot water during brutal cold stretchFAR ROCKAWAY, Queens (WABC) -- The city is promising to get the heat and hot water flowing again for a building full of people in Queens, who say they've been without it since before the weekend snowstorm. This is how people are living in NYCHA housing at 438 Beach 40th Street in Far Rockaway, in the clutches winter's wrath. About 5,000 of the heat complaints also include lack of hot water - a common occurrence in Far Rockaway. We anticipate heat and hot water service restoration in the coming hours." Residents hope it's not an empty promise in the middle of a dangerously brutal cold stretch.