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ServiceNow Q4 Earnings Call Highlights
['Shane Hupp']
Ticker Report
He said Workflow Data Fabric was in 16 of the top 20 Q4 deals and that attach rates increased in every quarter of 2025.
Mastantuono outlined performance by workflow category and product area, including:Technology Workflows: Net new ACV growth accelerated in Q4; ITOM net new ACV grew nearly 50% year over year.
Net new ACV growth accelerated in Q4; ITOM net new ACV grew nearly year over year.
Creator Workflows: Included in 19 of the top 20 deals, with 32 deals over $1 million in ACV.
Mastantuono said Logik’s customer count as part of ServiceNow nearly quadrupled year over year in Q4, citing go-to-market synergies.