The virtual assistant offers gender-based customisation and incorporates voice recognition technology, which the bank says adapts to individual voice patterns. Oseni noted the upgraded ALAT platform integrates artificial intelligence with security features and is intended to optimise banking services for users within and outside Nigeria. Every detail is strategic, ensuring that your virtual assistant is programmed to your voice and regular voice patterns. “This is the future of banking, and this is what Wema Bank has delivered with the new and upgraded ALAT”, Oseni concluded. In addition to voice banking, the upgraded application also includes a contactless payment feature known as “Tap & Pay,” which allows secure transactions between ALAT users in close proximity.