Osborne leads customer launch strategy, ad planning, product recommendations and account management, guiding retailers as they begin and scale digital engagement with RSA America. “Using AI-powered insights to better understand consumers, especially today’s value-conscious shoppers, is no longer optional,” said Ravi Achanta, CEO of RSA America. “Independent grocers must meet shoppers where they are, whether in the aisle, at checkout, online or on their phone. AI platform and kiosk debutRSA America will preview its latest AI-driven platform at booth 2141 during The NGA Show. The session takes place Feb. 1 at 10 a.m.[RELATED: IGA Begins Marketing, Technology Partnership With RSA America]