The ruling brings closure to the merits phase of a personal injury case brought by Maria Williams, widow of the late Springbok rugby legend Chester Williams, following an accident at a Pick n Pay store in 2017. The SCA confirmed that Pick n Pay failed to meet its duty to provide reasonably safe premises for customers. While the retailer was found negligent, the court also affirmed that its contracted cleaning company, Bluedot, remains contractually bound to indemnify Pick n Pay for any damages ultimately awarded. The court also ordered costs against Pick n Pay, effectively closing the door on further litigation over liability. ‘This was never a case about inflated damages, it’s about accountability and fair compensation.’Despite not carrying the final financial burden, Pick n Pay continued to pursue appeals, citing reputational concerns.