Restoration is complete in Arkansas, Texas and Shreveport AreasWhat You Need to Know SWEPCO has shifted major resources to the Natchitoches service territory with an army of support now in the area. Now is the time for customers awaiting power restoration to determine whether their home can receive power as customer owned service equipment such as weatherhead damages will require a licensed electrician to repair before service can be restored. ​CURRENT SITUATIONSWEPCO has fully restored service in Arkansas and Texas, with both states now back to normal operations. Restoration efforts are now concentrated in the Natchitoches service territory, where 6,403 customers remain without power. Crews from Longview and Shreveport are deploying to the Natchitoches service territory today, ensuring that the majority of SWEPCO’s available workforce is focused on bringing power back to Natchitoches and surrounding communities.