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An Airbnb host billed us $790 for damage 3 weeks after we left the vacation rental
['Michelle Couch-Friedman', 'Michelle Couch-Friedman Is The Founder', 'Ceo Of']
Consumer Rescue
Three weeks after checking out of a vacation rental, Janet Reel received a $790 damage bill from her Airbnb host.
Airbnb’s “Host Damage Protection Terms” require owners to report damage within 14 days after a guest’s checkout.
So why was Airbnb allowing this host to bill Reel for vacation rental damage “discovered” almost three weeks after checkout?
Planning a repeat trip to an Airbnb vacation rentalLast Spring, Reel and her son booked the same Airbnb vacation rental they had enjoyed just a few months previously.
From Airbnb’s Host Damage Protection terms: The host must report damage within 14 days of the guest checking out.
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