Amazon has agreed to pay $2.5 billion to resolve claims brought by the U.S. government that it tricked millions of people into signing up for Prime memberships and then made it difficult for them to cancel. According to a proposed settlement announced by the Federal Trade Commission (FTC), $1.5 billion of that amount will go to refunds for customers who were allegedly duped into signing up for the service. FTC Chairman Andrew Ferguson said that the evidence showed Amazon used “sophisticated subscription traps” and then made it “exceedingly hard” for consumers to end their subscriptions. As part of the settlement, Amazon agreed to automatically refund customers who used Prime benefits fewer than three times over a year after enrolling. This case sets a clear precedent that deliberately confusing users and making it difficult to cancel a service will be met with legal action.