Earlier this week, I launched a new blog titled Digital Seams, which covers topics like APIs, platforms, UX, and interaction design, plus the related human connections. I hope you check it out! Even looking back through my personal blog, I can trace similar ideas when I wrote about business hours for web companies; and the efficacy of self-checkout machines; lamented that counting website visitors (to this very site) is hard; shared an anecdote about fake accounts on Facebook; and even took customer support escalation to a new level by hunting down people on LinkedIn.